Apprenticeship Funding - For eligibility please speak to us directly.Answering support calls from customers and engineers
This business, which is based in the S41 area of Chesterfield, are looking to recruit a Business Admin Apprentice to join their busy team! If you are hard working, enthusiastic and ambitious then we want to hear from you!
Duties Will Include
Gathering call details, diagnosis and logging onto the system
Providing first fix over the phone or network
Raising quotations for replacement parts
Allocating engineer visits
Raising relevant paperwork for billing
Record keeping of problems and solutions for future reference
Monitoring network statistics, faults and other measures
Passion for problem solving
Logical approach to work
Ability to work under pressure
Passion for technology
Able to plan work
Excellent communication skills
Ability to explain complex problems to non-technical customers
The successful candidate will study a Level 2 qualification in Business Admin. This will be aided by an Assessor who will carry out all assessments as work based learning, within the workplace.
Hours and Wage
37 Hours Per Week. Monday to Friday 09:00 - 17:30 (5 o'clock finish on a Friday)
£148.00 Per Week
Progression onto a higher level qualification
When it comes to ideas, this business are all about sound ideas! This busy multi-tier technical support environment provide an efficient and effective service to over 20 thousand end customers. They proactively monitor and support music service devices and sound equipment over large corporate networks, rectifying faults remotely and over the telephone.