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Customer Service Apprentice REF: B503 - Sheffield (S10 2GZ)



Apprenticeship Funding - For eligibility please speak to us directly.

The Role
This well respected business is looking to recruit an ambitious and self-motivated individual to join their team in this exciting store! You will have the confidence to deliver the ultimate customer experience in a diverse retail environment.

Duties Will Include
As a Customer Service Apprentice, you will be working within a small team to build an excellent rapport with customers, provide a high standard of customer service, and be confident with up-selling and cross selling techniques to clinch every sale possible. We are looking for the right individual who has the passion and drive for achieving sales, targets and beyond. This business is looking for someone that thrives on excelling within their role in order to succeed. Other duties will include:
  • Working on the front and back counters serving customers
  • Merchandising the store windows
  • Keeping the store room organised
  • Assisting in store open days
  • Assisting with the online side of the business, i.e. uploading items, packing, etc
  • Working on the shop floor, meeting and greeting customers and identifying their needs
  • Keeping the store clean and tidy
  • Making sure stock bought in is tested and priced correctly

    The Person
    This business is looking for candidates with a strong customer facing retail background, who enjoys a challenge and is not afraid of hard work.
    This is an excellent opportunity to join the company, and if successful, you can expect to progress throughout the company and be well-rewarded for excelling within the role

    Skills Required
  • Excellent work ethic
  • Motivated & Energetic
  • Outstanding communication and customer service skills
  • Be able to quickly build lasting relationships with customers
  • Confident in negotiating and product demonstrations
  • Strong numerical and written capabilities
  • A desire to be part of a successful team



    The successful candidate will study a Level 2 qualification in Retail. This will be aided by an Assessor who will carry out all assessments as work based learning, within the workplace.


    Progression Opportunities
    Progression onto a higher-level qualification

    The Business
    Traditional retail, buying and selling sits at the heart of this business, however, the company has more recently introduced a number of personal finance products such as pawn broking, cash for gold, cash advance and personal loans.
    As traditional forms of borrowing are becoming less widely available, people from all walks of life are realising the benefits of the various services that this business provides.
    Modern retailing practices, sharp fresh looking stores, professional management techniques and a strong commitment to ongoing training and high ethical standards all contribute to this companies number one position in the UK. They aim to ensure that their customers are offered peace of mind across all of their products and services.

  • Vacancy Type: Retail Sales
    Job Level: Apprentice/Trainee
    Town/City: Sheffield
    Region: Sheffield
    Hours: Full Time
    Salary: £150.00 Weekly
    Application deadline: 03 July 2017
    Start date: 19 June 2017

    Apply Now

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