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Mystery Shopping


The Source has been conducting Mystery Shopping projects for the last three years in town centres, districts and markets around the UK. 

All of our mystery shop activity is undertaken by a team of experienced retail managers and mystery shoppers and we are members of the Mystery Shopping Providers Association. 

If you would like to find out more about our Mystery Shopping service, contact us on 0114 263 5600 or email enquiries@thesourceacademy.co.uk 


 

Professional Mystery Shoppers Rate Bolsover as Best in the UK

The historic Derbyshire town of Bolsover has been rated best in the UK for outstanding customer service.

In a mystery shopper exercise conducted by retail skills specialist, The Source Skills Academy, an unusually high proportion of the town’s retailers were highlighted as going above and beyond to achieve exceptional levels of service.

The Source has been conducting Mystery Shopping projects for the last three years in town centres, districts and markets around the UK. 

George Elliott, Business Communications Executive from The Source, commented, “We found the warmth and friendliness of Bolsover retailers to be outstanding. ”    

“From a shopper’s point of view, this kind of welcome contributes greatly to the overall customer shopping experience,” he said.   

Bolsover’s mystery shop scores were revealed at the Bolsover Town Jewel Awards ceremony last month, which was held to celebrate business growth and success in the town.  

To read more, click here

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