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Hospitality Team Member – Level 2


Course overview:

This Apprenticeship Standard is aimed at individuals who interested in building adaptable skills across a range of hospitality roles. You will be able to choose a specialism during your modules so that you can pursue a specific career route. Whatever the role you undertake, there will be an emphasis on developing your hospitality and customer service skills so that you can build an understanding customer needs and the suitability of services or products of the business to these needs.

  • Level 2 NVQ Diploma in Hospitality
  • Functional Skills in Maths, English and ICT
  • Employment rights and responsibilities 
  • Personal learning and thinking skills

Duration: 12 months

Job roles may include: Receptionist, barista, waitress, catering assistant, maintenance assistant, or events assistant.

Go further: This apprenticeship provides an ideal stepping stone into the hospitality industry. You can go on to study Level 3 or Level 4 qualifications in management subjects. 

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