T: 0114 263 5600


Team KNOWHOW and Dixons Carphone Apprenticeship Opportunities available now - Sheffield, Warrington & Loughborough - Apply now

Gain a nationally recognised qualification as an Apprentice with KNOWHOW.

Immediate starts available - attend one of our open days now.

We are offering two types of apprenticeships at Team KNOWHOW's Sheffield call centre. Pick either the Level 2 Certificate in Sales, Level 2 Certificate in Customer Service or the Level 2 Technical Support Apprenticeship to focus your learning in these areas.

When you enrol onto an apprenticeship at Team KNOWHOW you will have access to a number of benefits throughout the duration of your employment.

You will be taken onto a permanent contract which means that once you have you completed your apprenticeship, you will have a job afterwards. You will also then be able to make use of Team KNOWHOW’s internal development programme.

You will also receive benefits including:

  • 10% discount from Currys PC World,
  • Up to 30% off monthly mobile contracts with a Carphone Warehouse discount card,
  • Free food vouchers,
  • Discounts off of cinema tickets,
  • And many more.


About the apprenticeship:

The Technical Support Apprenticeship allows you to support customers to repair and resolve technical issues over the phone on most digital products, including televisions, laptops, desktops, PC’s and tablets. Meanwhile, the Level 2 Certificate in Sales will give you the skills you need to deliver sales through great service to customers within a contact centre environment.

KNOWHOW and the Source Academy work in collaboration to ensure that the assessments and teaching are to the highest standard, meaning you get the most from your apprenticeship. You will be given an allotted time to complete the qualification during work hours. You will also be able to complete Functional Skills modules in Maths, English and I.T.


We offer a Great Apprenticeship Wage of – £5 per hour rising to £7 after 35 weeks

(Working Hours – 37.5 hours Per Week. Rolling Rotas 5 of 7 Days)

It's easy to apply! Simply apply by filling in the application below and The Source recruiter will be in touch within 48 hours


Apply now

"Due to the allocated shift pattern for this vacancy, unfortunately we are unable to accept applications from under 18's. This is due to the designated shift pattern for this position not fulfilling the Young Workers Time Directive, outlined here - https://www.gov.uk/rest-breaks-work/young-workers

If you are under 18, we do have other roles with suitable shift patterns for young workers, please see our live vacancies at http://www.thesourceacademy.co.uk/job_search "

The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Latest Vacancies

Taylor Bracewell Business Administration Apprentice

Ref: LS492
Location: Doncaster
Salary: £135.85 Weekly

Marketing Apprentice

Ref: LS323
Location: Sheffield
Salary: £230.00 Weekly

Revolution Hair Concepts Hair Products Marketing Apprentice

Ref: LS454
Location: Sheffield
Salary: £168.75 Weekly

A Shade Greener Case Administration Apprentice

Ref: LS462
Location: Barnsley
Salary: £148.00 Weekly