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in the Sheffield City Region and beyond

Twinkl Customer Service Apprentice REF: LS488 - Sheffield (S11 8HW)



Apprenticeship Funding - For eligibility please speak to us directly


The Role:

This is a fantastic opportunity to join a vibrant Business that is focused on work life balance. If you have the drive to make a difference every day and are a great team player, then this is the place for you.

APPLY NOW to join this fantastic journey of a happy working life.


Duties Will Include:

Maintain day to day office operations ensuring all relevant tasks are completed to the highest of standard including:

  • Meeting and greeting Customers
  • Concierge duties 
  • Cleaning, Office and Building checks, Health and Safety Audits 
  • Setting up meeting rooms 
  • Basic maintenance tasks 
  • Catering 
  • Admin duties, answering help desk responses and meeting room requests 
  • Ensuring all team members experience a high-quality service at all times 
  • Providing a world-class, professional, hardworking and friendly service to everyone 


The Person:

  • Professional
  • Friendly 
  • Willing to learn new skills 
  • Able to communicate at all levels 
  • Good time keeping 
  • Enjoy life and have a good work ethos 


Skills Required:

* Initiative

* Hardworking

* Communication

* Drive


The successful candidate will study a Customer Service Practitioner Level 2 Standard qualification. As part of the qualification the successful candidate will undertake meaningful project duties that have been agreed with the employer. The project duties are now a requirement of the Customer Service Practitioner Standard where the candidate will be supported throughout by their employer and Work Based Learning Tutor, for a minimum of 12 months.



Hours and Wage:

37.5 hours per week. Monday - Friday

£138.75 per week


Progression Opportunities:

Progression to a higher level qualification.


The Business:

At Twinkl we change lives by providing instant access to a complete range of award winning teacher created, engaging and inspiring teaching, planning and assessment materials.

From a small enterprise operating on an 'after work' basis to a thriving educational publisher with the largest collection of high quality teaching materials in the world, its been an amazing journey. Teachers, parents, childminders, nursery workers and in fact anyone connected with the education of children have embraced the teacher-created, child friendly resources and the collection is growing daily with hundreds of thousands of resources on the website to date and millions of visits per month from all over the world.


The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



Vacancy Type: Customer Service
Job Level: Apprentice/Trainee
Town/City: Sheffield
Region: Sheffield
Hours: Full Time
Salary: £138.75 Weekly
Application deadline: 05 January 2019
Start date: 21 January 2019

Apply Now

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