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University of Sheffield Administration Apprentice REF: LS527 - Sheffield (S10 2TN)



Apprenticeship Funding - For eligibility please speak to us directly 

The Role:

The role will be working within the Organisation Development team in Human Resources, reporting to the Equality, Diversity and Inclusion Manager and working closely with the HR Advisor for BAME (Black, Asian and Minority Ethnic). You will specifically support the implementation of the BAME strategy and action plan, as well as undertaking general business administration. The strategy covers a number of departments and teams and the majority of actions demand joint working across a number of areas. This rich and varied role will enable you to build your knowledge and confidence in this area and will provide opportunities for you to proactively manage and improve processes and information, and to work in partnership with and support the ED&I team, communications team and other staff in progressing this key agenda.


Duties Will Include:

* Work as part of a busy team, based in ED&I but also requiring close working with the wider OD team, and colleagues across HR.

* Provide high quality administrative and HR support to the HR Advisor (BAME) in order to effectively implement the BAME strategy and action plan. This includes providing information, advice and guidance in response to a range of enquiries and project work, providing support for meetings and process improvement activities, and will require the ability to self-manage arrange of complex deadlines.

* Support the development and implementation of this university level action plan, including taking responsibility for allocated actions within the plan, proactively communicating with the team about deadlines, updating documentation as directed (this may include proof reading, engagement with colleagues to find out information, etc.), identifying gaps in the plans, and helping plan for future actions.

* Generate data through, for example, supporting consultation exercises and summarising key points; undertaking desk top research and providing summaries; using existing staff systems to create graphs; and helping the HR Advisor (BAME) to analyse and translate data into actions that contribute to the current priorities. Training on this can be provided.

* Liaise with stakeholders at all levels in a professional and positive manner, working pragmatically with them to help progress actions; and with external colleagues to help organise meetings, training events, etc.

* Contribute to the drafting of reports for committees and university council, and to the drafting of briefings, presentations, and training as appropriate. You may be asked to draft communications for webpages, tweets, etc in line with events, which will require liaising with the communications team in plenty of time and liaising more widely with the ED&I team.

* Keep track of news and developments in the sector,and bring them to the attention of the team.

* Help to plan, and support university events, in partnership with staff and student networks, specifically in relation to the launch of the BAME strategy. This will involve being part of initial meetings to scope events, and specifically focusing on visuals, room bookings, catering and communications.

* Undertake desktop research to support the work of the team.

* Respond professionally to a variety of queries received in person, by phone and by email.

* Provide general clerical support across the Organisation Development team as needed, including using the Microsoft Office IT suite, Google and other University systems and software as appropriate.

* Plan, prioritise and organise workload on a daily, weekly and monthly basis, and re-prioritise to accommodate incoming tasks.

* Undertake training and development, where necessary, in areas relevant to main activities and responsibilities.

* Any other duties commensurate with the post.


The Person:

* Able to thrive and perform effectively in a busy environment and maintain accuracy and attention to detail.

* Able to work on own initiative to a high standard.

* Excellent planning and organisational skills.

* Excellent customer service skills, with an ability to respond efficiently and effectively to phone and email enquiries which may be of a confidential or sensitive nature.

* An interest in and awareness of equality, diversity and inclusion issues.

* Ability to use a broad range of systems and software within a work setting, such as Google Apps (email, calendar, Drive, Google +) and web content.

* The ability to work with confidential information in an appropriate way.

* Flexible approach to work and the ability to prioritise own workload.


Skills Required:

* GCSE passes or predicted at levels 4 to 5 or above including Maths & English.

* IT literate including Microsoft Word and Excel.

* Effective communication skills, both written and verbal.


The successful candidate will study a Level 2 qualification in Business Administration This will be aided by an Assessor who will carry out all assessments as work based learning, within the workplace.


Hours and Wage:

* 35 Hours per week

* Mon to Friday

* £147.00 per week - £247.05 Per Week 


Progression Opportunities:

The opportunity to apply for internal roles that arise, as appropriate. Although this role is fixed-term, numerous Apprentices have stayed on within the department upon successful completion of their Apprenticeships. Given they will be working with a wide range of staff within the University, this also creates a wealth of networking opportunities.


The Business:

We're a world top-100 University renowned for the excellence, impact and distinctiveness of our research led learning and development. We are a member of the Russell Group of leading UK research universities.Our outstanding performance for excellent teaching and research, as part of a genuinely global community, is consistently confirmed by international independent assessments


The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



Vacancy Type: Admin
Job Level: Apprentice/Trainee
Town/City: Sheffield
Region: Sheffield
Hours: Full Time
Salary: £147.00 Weekly
Application deadline: 01 February 2019
Start date: 11 February 2019

Apply Now

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